Payment & Subscription FAQ
How do I pay for a subscription?​
In the app, subscriptions are bought through the App Store (iOS) or Google Play (Android), using the payment method saved in your Apple ID or Google account. Purchases on our website are processed by Razorpay, which supports UPI, debit/credit cards, net banking and wallets.
Do I need a subscription to use Sportzdom?​
No, you can use the app with a free account. Paid plans raise your limits (teams, connections, photos, guest players) and unlock features such as match chat and creating tournaments.
How can I cancel or manage my subscription?​
- iOS: open your App Store subscription settings on your iPhone.
- Android: open your Google Play subscription settings.
- Website (Razorpay): contact support@sportzdom.com.
Deleting the app or your Sportzdom account does not cancel a store subscription. Cancel at least 24 hours before the current period ends to avoid the next charge.
I changed phones. How do I get my subscription back?​
Sign in with the same Sportzdom account, open the Membership page and tap Restore Purchases.
Is my payment data secure?​
Yes. We do not receive or store your card or UPI details. Payments are handled by Apple, Google or Razorpay.
How do refunds work?​
Refunds for purchases made in the iOS or Android app are handled by Apple or Google under their policies. For purchases made on our website, contact support@sportzdom.com. See the Terms and Conditions for full details.
What happens if my subscription ends?​
Your account continues on the Free plan. Your matches, teams and stats are kept.